|Delivery Options||Price||When it arrives||Order by (Time-Day)|
|Free – for order of
£50 or more
£2.99 for order
|Within 2 to 3 working days. Between 9am and 5pm
Royal Mail (Tracked)
Next or your
on any two combine Items
|Next day, or the day you choose (except bank holidays).
Between 9amand 5pm.
9am to 4pm for next-day delivery
If you’re out when our courier attempts delivery they’ll leave a card to let you know
If no one answers the door when our courier attempts delivery they’ll leave a card letting you know they’ve been and which of the following actions they’ve taken
- Attempt re-delivery (Delivery will be attempted 3 times in total)
- Leaving your order with a neighbour
- Leaving your order somewhere safe on your property
Please note certain items will require a signature as proof of delivery.
You can ask for your items to be delivered to your work or another address
- Just select the delivery address you want when you place your order
- You’ll need to make sure that the address given is able to accept the delivery and has space for the delivery vehicle
- Please note we do not accept deliveries to PO Boxes
- Orders can be delivered to freight forwarding companies, Hotels, Storage and relocation companies who you give permission to take the order on your behalf
- Please note we will not refund you for anything that gets damaged or lost after we have successfully delivered it to your selected delivery address
- We’ll need your billing address to process payment
We try our very best to be on time – but don’t always manage it
We do absolutely everything we can to make sure your order reaches you on time. But there are all sorts of unforeseen problems that can prevent that – including breakdowns, extreme weather and illness. We’re sorry if we’re late.
Whether we can do Next or Chosen day/evening delivery depends on your address and the items you order
Your postcode or items might not by covered by our premium delivery options (Next & Nominated Day/Evening). You could try a different delivery option, or arrange for your order to go to a different address.