Delivery Info

Delivery Options Price When it arrives Order by (Time-Day)
 

Standard

Free – for order of

£50 or more

£2.99 for order

under £50

Within 2 to 3 working days. Between 9am and 5pm

Royal Mail (Tracked)

 

Any Time

 

Next or your

choosing day

£5.99

on any two combine Items

Next day, or the day you choose (except bank holidays).
Between 9amand 5pm.
 

9am to 4pm for next-day delivery

If you’re out when our courier attempts delivery they’ll leave a card to let you know

 

If no one answers the door when our courier attempts delivery they’ll leave a card letting you know they’ve been and which of the following actions they’ve taken

 

  • Attempt re-delivery (Delivery will be attempted 3 times in total)
  • Leaving your order with a neighbour
  • Leaving your order somewhere safe on your property

 

Please note certain items will require a signature as proof of delivery.

 

You can ask for your items to be delivered to your work or another address

 

  • Just select the delivery address you want when you place your order
  • You’ll need to make sure that the address given is able to accept the delivery and has space for the delivery vehicle
  • Please note we do not accept deliveries to PO Boxes
  • Orders can be delivered to freight forwarding companies, Hotels, Storage and relocation companies who you give permission to take the order on your behalf
  • Please note we will not refund you for anything that gets damaged or lost after we have successfully delivered it to your selected delivery address
  • We’ll need your billing address to process payment

 

We try our very best to be on time – but don’t always manage it

 

We do absolutely everything we can to make sure your order reaches you on time. But there are all sorts of unforeseen problems that can prevent that – including breakdowns, extreme weather and illness. We’re sorry if we’re late.

 

Whether we can do Next or Chosen day/evening delivery depends on your address and the items you order

 

Your postcode or items might not by covered by our premium delivery options (Next & Nominated Day/Evening). You could try a different delivery option, or arrange for your order to go to a different address.